Agency Escape Plan

Trapped with a bad web agency?

If you’ve been ghosted, overcharged, locked out, or left with a slow, uneditable site — we’re here to help. This is your escape plan.

Get My Free Website Rescue Audit
Escape Plan

You are not alone. Most of our clients came to us because of...

🚩 Agencies ghosting them mid-project
🚩 Being charged thousands with no real strategy
🚩 No access to their own site
🚩 Locked into expensive retainers
🚩 Sites that look pretty but don’t convert
🚩 No clue what they’re even paying for
🚩 Really long turn arounds
🚩 Extensive pricing for small edits

Sound familiar? You're exactly who we built this plan for.

Here's how we can get you back in control

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Step 1: Free Audit Call

We assess your current website or contract and highlight any red flags, risks, or fixes.
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Step 2: Exit Strategy

We help you regain control of your site, assets, logins, and explain what’s yours.
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Step 3: Your New Future

Whether we rebuild your site or just advise you — you’ll have clarity, control, and a clean slate.
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🎯 Book Your Escape Audit Call

Client's we saved

Here are some real problems that we have solved for our clients.

The MPRS Platform

🚩 Problem: “Our old agency locked us into their CMS. We had no control, no access, and every small change came with a huge invoice. We felt trapped and couldn’t even move the site without starting from scratch.”

✅ Our Solution: “Raccoon Web rebuilt our platform on WordPress with full access, training, and transparency. We can now manage content ourselves, integrate our systems properly, and never worry about being held hostage by tech again.”

New Project

Landlord & Tenant Project

🚩 Problem: “Our previous agency pulled the plug on our website right before an awards event because of a dispute. We were left without a site at a crucial time and felt powerless.”

✅ Our Solution: “Raccoon Web stepped in, rebuilt the site quickly using our existing designs, and got us live before the event. They also made sure we understood hosting and costs so nothing like this could happen again.”

New Project

VitaSports Project

🚩 Problem: “We were quoted sky-high hosting and ongoing fees without any breakdown. Whenever we asked questions, the answers were vague, and the costs never added up.”

✅ Solution: “Raccoon Web moved us to affordable, scalable hosting with clear monthly costs. They walked us through the numbers so we finally understood what we were paying for and how it would scale with traffic.”

New Project

Taming Wildlife Project

🚩 Problem: “ I didn't have a lot of experience with websites so I built one in wix. It was suppose to be easy but, was never responsive so I paid for a freelancer and they made it worse. I lost trust. ”

✅ Our Solution: “ Raccoon Web treated me with respect, explained every step in plain English, and fixed issues without blame. Their support is straightforward and transparent — no gaslighting, no hidden charges, just solutions. Now we are on Webflow and I love it! ”

New Project
🎯 Book Your Escape Audit Call

Let's make your agency nightmare a thing of the past

100% confidential. We'll never badmouth other agencies we just want you to give you the facts

😇 Let us know all your pet peaves and we'll let you know how it can be better.

About Raccoon Web Ltd

“I didn’t start Raccoon Web to be another agency. I started it to fix what the others broke.”

Raccoon Web Ltd was built by a founder who’s seen behind the curtain at overpriced, overhyped agencies. We exist to make websites and agency experiences ✨better✨

Before launching Raccoon, I worked behind the scenes at agencies that looked impressive on the outside… but behind the curtain, clients were being ghosted, overcharged, locked out of their sites, or sold solutions they didn’t need.
Holly
Co-Founder
Ebook
10 Red Flags Your Agency is Failing You
20 pages LONG

You are not crazy your agency is the problem

Download the FREE 10 reg flags your agency is failing you.

Escape Plan Frequently Asked Questions.

We want to support all people out there being tech savvy or not. We believe everyone should have the same access to knowledge.

It’s a structured way to move away from a bad agency — with a clear roadmap, secure hosting, and support.

Because leaving a bad agency without a plan can be messy — you risk downtime, data loss, or hidden costs.

Depends on your setup. Some sites can be migrated in a week; larger projects may take longer.

We’ll review what’s best — sometimes a fresh build is faster and cheaper than migrating a broken setup.

We’ll advise you on next steps and provide temporary solutions to keep your business online.

Yes, we specialise in recovering blogs, media, and user data that agencies often hide behind their systems.

It depends on the size of your project. We’ll always give you a transparent breakdown before starting.

Yes. You’ll get full admin access, hosting control, and documentation so you’re never trapped again.

Agency Red Flag Scanner

How many agency red flags are you living with?

We’ll take you through 10 quick questions. Tap the answer that feels most true — we’ll quietly tally the red flags and show you where you really stand.

Question 1 of 10 0 answered
Red flag #1
Have you ever been hit with random extra costs or shady hosting upsells?
Think surprise invoices, “mandatory” hosting or unexplained monthly fees.
Red flag #2
Do you feel clueless about how your own website actually works?
You rely on your agency or freelancer for almost every tiny change.
Red flag #3
Are you scared to touch your site in case you “break” something?
Simple edits feel risky or have to go through support.
Red flag #4
Are you 100% sure you own your domain, hosting and website assets?
Or do all the important logins live with someone else?
Red flag #5
Does communication with your agency feel slow, confusing or patronising?
Jargon, delays, or answers that don’t really answer your questions.
Red flag #6
Do they make big decisions about your brand or site without involving you?
You get told what’s been done instead of being part of the process.
Red flag #7
Does your site look nice but not really convert or drive leads?
Pretty visuals, but no clear journey, CTAs or measurable outcomes.
Red flag #8
After launch, did your agency basically disappear?
No support, no check-ins, no proactive suggestions.
Red flag #9
Have you discovered plugins, tools or licences on your site you never agreed to?
Or had things break because something wasn’t renewed properly.
Red flag #10
Do you feel like your current site doesn’t really reflect your mission or who you are?
It exists, but it doesn’t feel aligned with your values or audience.
Your result